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Historic agreement between Heineken and former Congolese workers seeking remedy in labour rights dispute

Heineken and factory workers previously employed by Heineken’s Congolese subsidiary, Bralima, have reached an agreement after 168 of the workers filed a complaint against the Dutch beer brewer for abuses of the workers’ rights. The complaint alleged Heineken had breached human rights standards outlined in the OECD Guidelines for Multinational Enterprises and sought remedy in the form of monetary compensation. Details of the agreement, which was facilitated by the Dutch National Contact Point (NCP), are to remain confidential, but all parties describe the outcome as satisfactory. Netherlands-based SOMO and Congo-based AFREWATCH, both members of the OECD Watch network, supported and advised the workers throughout the process.